OUR COMPETENCIES

Switching Host to Host

We connect H2H to both banks, company partners and collecting agents (CA) for real time online transaction.
We are proven to have handled 2 million online transactions in a day. Our current capacity can easily handle more than 5 million transaction per day, confidently.

Re-engineering Process

We know back office is always an issue for payment processing business so we are here to help better your business.

IT Solutions

We have a combined of more than 100 banks, billers and CAs connected to us through H2H. Our in depth experience in online payment industry enabled us to provide the following consultancy services:

  • Application
  • Database
  • Infrastructure

DELIVERY CHANNEL (ATM/CDM/CRM/EDC/OPP)

We have been known to be EDC provider to leasing companies for more than 10 years. On 2004, , we launched our very first desktop Bill Payment application – OPP ( online payment point). Since 2013, we develop the business in SST sector (Self Service Terminal) known as Automated Teller Machine (ATM), Cash Deposit Machine (CDM) and Cash Recycling Machine (CRM). We are entrusted by KAL, multivendor ATM. Software that enable banks to take control of their ATM network to reduce cost, increased functionality and improve competitiveness.

 

24/7 Helpdesk

We have dedicated staff providing 3 shifts 7/24 customer services. We run a tight SOP to ensure customers satisfaction.

ISO/IEC 27001:2013

We are awarded with ISO/IEC 27001:2013 which specifies the requirement for establishing, implementing, maintaining and continually improving an information security management system within the context of the organization.

INFRASTRUCTURE

We know there is no good service without a Big and Trusted infrastructure, so we take care of it, we invest a lot in infrastructure so we can make the prosperity of our business partner.Continuous Investment to constantly upgrading our Infrastructure is absolutely important to us. Among the top brands we use are SUN Oracle, Cisco, Watchguard, F5, VMWare, Fujitsu, HP, IBM, Thales HSM and Symantec. This provide us with the state-of-the-art infrastructure supports.

 

DATA CENTRE

Your data is our responsibility, we have one of The Best Data Center among all switching company in Indonesia. This what SYB is proud of!
Our servers consist of Sun Oracle, Fujitsu, IBM, Hewlett Packard and are housed in Schneider Rack Container System which is supported by APC Schneider on electricity and Schneider PAC in row cooling solution. The environment is supported by fire suppression system using FM200.

 

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